Privacy Policy
Last updated: 2026
This Privacy Policy explains how The Lead Empire L.L.C-FZ the company operating tweakjunction.com collects, uses, stores and protects personal information when you visit our website, contact us or use our services.
1. Data Controller
The Lead Empire L.L.C-FZ
Meydan Grandstand, 6th floor
Meydan Road
Dubai
United Arab Emirates
Emailinfo@tweakjunction.com
2. Information we collect
Depending on how you interact with our website, we may collect information that you provide directly, including your name, email address, telephone number, delivery address, order information and the content of messages sent to us. We may also collect technical information such as your IP address, browser type, device type, operating system, referring page and pages visited.
3. How we use your information
We may use personal information to
- Process and manage orders or service requests
- Arrange delivery and communicate order information
- Respond to questions and customer support requests
- Manage refunds, returns and complaints
- Maintain the security and operation of our website
- Comply with applicable legal, tax and accounting obligations
4. Legal grounds for processing
Where required by applicable law, we process personal information based on one or more valid legal grounds, including performance of a contract, compliance with legal obligations, our legitimate business interests and your consent. Where processing is based on consent, you may withdraw that consent at any time.
5. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, dispute resolution, fraud prevention and compliance with applicable legal, tax and accounting requirements. Retention periods may vary depending on the type of information and the applicable legal obligation.
6. Sharing of information
We may share personal information only when necessary with
- Delivery and logistics providers involved in fulfilling orders
- Payment, technical, hosting and website service providers
- Professional advisers such as accountants or legal advisers
- Government, regulatory or law-enforcement authorities when legally required
Service providers may process personal information only for the services they provide and subject to appropriate confidentiality and data-protection obligations.
7. International data transfers
Some service providers may process information in countries other than the country in which you live. Where required, we use appropriate safeguards for international transfers in accordance with applicable data-protection law.
8. Cookies
Our website may use technical cookies and, where permitted by your preferences, analytics or marketing cookies. More information about the cookies used and how to manage them is available in ourCookie Policy.
9. Your privacy rights
Subject to applicable law, you may have the right to request access to your personal information, correction of inaccurate information, deletion, restriction of processing, portability of your information or objection to certain processing. You may also withdraw consent where processing is based on consent.
To submit a privacy request, contactinfo@tweakjunction.com. We may need to verify your identity before completing a request. You may also have the right to contact the data-protection authority responsible for your location.
10. Security
We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, disclosure, alteration or destruction. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
11. Third-party links
Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of those external services. We encourage you to review their privacy policies before providing personal information.
12. Changes to this Privacy Policy
The Lead Empire L.L.C-FZ may update this Privacy Policy when necessary to reflect changes to our services, practices or legal obligations. The updated version will be published on this page with the applicable update date.
13. Contact
For questions about this Privacy Policy or the processing of your personal information, contactinfo@tweakjunction.com